Legal terms

PRIVACY POLICY

By registering at www.rratsoutdoor.com , you authorize SWORKS Outdoor sl (also RRAT's Outdoor) to include the personal data supplied in a file owned by SWORKS Outdoor sl and to use and process them for the purpose of promoting its products.

In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, the User is informed that their personal data will be incorporated into files owned by SWORKS Outdoor sl for customer management purposes and for advertising and commercial prospecting purposes, including the sending (via post, email or other electronic means) of commercial communications about products, services, offers, promotions and news of the SWORKS Outdoor sl group.

For purposes directly related to the purposes indicated in the previous section, the User's data may be transferred to other companies in the SWORKS Outdoor sl group that may be located outside the European Economic Area (EEA), including those countries that do not have a comparable level of data protection.

The User guarantees the truthfulness and accuracy of the personal data provided to SWORKS Outdoor sl


LEGAL NOTICE

Details of the owner and person responsible for the site www.rratsoutdoor.com 

  • SWORKS Outdoor sl
  • C/ Can Cabanyes, 71
  • 08403 Granollers
  • Barcelona
  • Spain
  • NIF- B67111807
  • Email: info@rratsoutdoor.com 

Terms of use

Access to and use of the website www.rratsoutdoor.com (hereinafter, the Website) grants the visitor the status of user and implies full and unreserved acceptance of these terms of use. If you do not accept these terms, please do not use the Website.

Intellectual and industrial property

The Website and its content, including texts, designs, graphics, logos, icons, buttons, as well as software, trade names, brands, works, illustrations, photographs or industrial drawings, and any other sign susceptible to use and commercial (i) are property and ownership of SWORKS Outdoor sl or another that has duly authorized its inclusion on the Website and (ii) are protected by national and international legislation on intellectual and industrial property.

In no way is it understood that SWORKS Outdoor sl grants a license or the effect of waiver, transmission, total or partial assignment of such rights, nor any right of expectation of right, and in particular, of alteration, transformation, exploitation, reproduction, distribution or public communication on this content without the prior express written authorization of SWORKS Outdoor sl or the corresponding owners or holders.

The User may only use the Website and its content for personal and private use. Any other use is prohibited and requires prior written authorization from SWORKS Outdoor sl.

User Obligations

In general, Users must act in accordance with the law, good customs and good faith, using due diligence and refraining from using the Website in any way that may impede, damage or impair the correct and normal functioning of the Website, the assets or rights of SWORKS Outdoor sl, its suppliers, other Users or, in general, any third party.

Specifically, and without implying a restriction on the previous section, during the use of the Website, the User is obliged to:

  1. a) Provide true information about the data requested in registration or order forms, and keep it updated.
  2. b) Not to introduce, store or distribute through the Web any information or material that is defamatory, obscene, threatening, xenophobic, incites violence, discrimination based on race, sex, ideology, religion or that in any way violates morality, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and, in general, current regulations.
  3. c) Not to introduce, store or distribute through the Web any program, data, virus, code, or any other electronic or physical device that may cause damage to the Web, any of the services, or any of the equipment, systems or networks of SWORKS Outdoor sl, any other user, SWORKS Outdoor sl's suppliers or in general to any third party.
  4. d) Not to carry out advertising or commercial exploitation activities through the Website, and not to use the contents and information contained therein to send advertising or messages for any other commercial purpose, nor to collect or store personal data for third parties.
  5. e) Not to use false identities or impersonate others when using the Website or any of its services, including, in any case, the use of third-party passwords or access keys or in any other way.
  6. f) Not to destroy, alter, use for your own use, render useless or damage the data, information, programs, or electronic documents of SWORKS Outdoor sl, our suppliers or third parties.
  7. g) Not to introduce, store or distribute through the Web any content that infringes the intellectual property rights, industrial rights or trade secrets of third parties or in general any content that does not comply with the law, and the right to make itself available to third parties.

Privacy Policy

By registering at www.rratsoutdoor.com , you authorize SWORKS Outdoor sl (also RRAT's Outdoor) to include the personal data supplied in a file owned by SWORKS Outdoor sl and to use and process them for the purpose of promoting its products.

In compliance with Organic Law 15/1999, of December 13, on the Protection of Personal Data, the User is informed that their personal data will be incorporated into files owned by SWORKS Outdoor sl for customer management purposes and for advertising and commercial prospecting purposes, including the sending (via post, email or other electronic means) of commercial communications about products, services, offers, promotions and news of the SWORKS Outdoor sl group.

For purposes directly related to the purposes indicated in the previous section, the User's data may be transferred to other companies in the SWORKS Outdoor sl group that may be located outside the European Economic Area (EEA), including those countries that do not have a comparable level of data protection.

The User guarantees the truthfulness and accuracy of the personal data provided to SWORKS Outdoor sl

Cookies

This website stores information about your computer's IP address and uses cookies. Cookies are small text documents containing information that websites send to your computer when you browse.

Cookies help improve the website and provide a better and more personalized trading experience. Specifically, they allow us to:

  1. Store information about your preferences and customize the website according to your particular interests.
  2. Remember products you have used and added to your shopping cart.
  3. Speed ​​up search actions.
  4. Recognize the computer when the user returns to the Web.
  5. Recognize data derived from the User's traffic and interaction on the Web to identify trends and for statistical purposes.

The User may refuse to accept cookies by changing the browser settings that allow them to be rejected. However, if you disable cookies, you will not have access to some of the Website's features, and some services may not function properly.

Links to third-party websites

The introduction of links and/or hyperlinks for commercial purposes on websites other than SWORKS Outdoor sl, which allow access to our website, is strictly prohibited without the prior consent of SWORKS Outdoor sl. Under no circumstances will the existence of links to pages other than our website imply the existence of commercial or business relations with the owner of the website where the link is established, nor the acceptance by SWORKS Outdoor sl of its content or services.

In any case, SWORKS Outdoor sl is not responsible for the content of third-party websites that may link to the Website.

Applicable legislation and competent jurisdiction

The conditions of use of the Website are subject to the law, and any disputes arising therefrom shall be resolved by the Courts and Tribunals of the city of Barcelona, ​​Spain, which shall have exclusive jurisdiction over any other court. This shall be without prejudice to the jurisdiction of the Courts and Tribunals of the consumer's domicile if the User is a consumer and user as provided for in Law 1/2007, which approves the revised text of the General Law for the Defense of Consumers and Users, as well as other complementary laws or current regulations that replace it at any time.


TRADE POLICY

Returns

SWORKS Outdoor SL guarantees that if you are not satisfied with the product you purchase, you may return it within 15 calendar days of completing your purchase.

To notify us of your desire to return the purchased product, you can send an email to info@rratsoutdoor.com , providing your personal information and order number.

The returned item must be sent to the following address:

  • SWORKS Outdoor sl
  • C/Can Cabanyes, 71
  • 08403 Granollers
  • Barcelona (Spain)

The refund of your purchase amount will be issued once the product has been received at the indicated address and it has been verified that the returned item is in the same condition as when it was sent, has not been washed or used, and maintains the labeling and packaging in the condition in which it was sent.

If the return is due to the product received not meeting your expectations and the returned product is in the condition described above, the purchase price will be refunded, with the buyer being responsible for the return shipping costs.

If the return is due to a defect in the item, SWORKS Outdoor sl will cover the return shipping costs once these defects have been physically verified. Returns with postage due will not be accepted.

Shipping

Orders are prepared intraday at our logistics center in Granollers (Barcelona).

Shipping costs will vary depending on the shipping method chosen by the customer and the destination country. However, the cost is always clearly specified during the online purchasing process and before payment.

Shipping costs do NOT include any duties or customs fees applied by the country of destination. If you have any questions about whether your country applies any such duties or taxes, we recommend contacting your local Chamber of Commerce or similar entity for information.

Once the purchase process is complete, the user will receive a purchase confirmation email, which will include the order number for any follow-up or subsequent claims.

During the purchasing process, you are also informed of the maximum delivery time from the purchase confirmation. This timeframe may occasionally be affected by customs delays, a matter beyond our control and over which we have no control.

If for any reason we don't have the product you purchased in stock, we will notify you immediately and offer you a similar product. If you don't accept the proposed alternative, you will receive a full refund.

If the carrier cannot physically deliver your order due to repeated inability to locate it at the indicated delivery address and the order must be returned to our warehouse, the return shipping costs will be borne by the buyer.

For any questions or queries regarding the use of the Website, privacy policy, or terms and conditions, you can contact:

  • SWORKS Outdoor sl
  • Tel. (+34) 93 712 22 04
  • Mail.info@rratsoutdoor.com ​

RETURN POLICY

SWORKS Outdoor SL guarantees that if you are not satisfied with the product you purchase, you may return it within 15 calendar days of completing your purchase.

To notify us of your desire to return the purchased product, you can send an email to info@rratsoutdoor.com , providing your personal information and order number.

The returned item must be sent to the following address:

  • SWORKS Outdoor sl
  • C/Can Cabanyes, 71
  • 08403 Granollers
  • Barcelona (Spain)

The refund of your purchase amount will be issued once the product has been received at the indicated address and it has been verified that the returned item is in the same condition as when it was sent, has not been washed or used, and maintains the labeling and packaging in the condition in which it was sent.

If the return is due to the product received not meeting your expectations and the returned product is in the condition described above, the purchase price will be refunded, with the buyer being responsible for the return shipping costs.

If the return is due to a defect in the item, SWORKS Outdoor sl will cover the return shipping costs once these defects have been physically verified. Returns with postage due will not be accepted.